Is there an SLA, and what are the contract terms?

Casafari publishes no standard SLA or uptime figure: its Terms and Conditions allow service levels to be set for each customer in an Order Form, and its Terms of Use do not promise uninterrupted service.

• Licence. Limited, non-exclusive and non-transferable, with no right to sublicense, for the client's own users with individual active accounts.
• No redistribution. The services may not be sold, rented, leased, licensed, sublicensed or distributed to another party.
• No automated bulk access. Excessive or automated access through bots, scripts or scraping tools is not allowed, and neither is sharing credentials.
• Storage. Casafari's API page says API results may not be stored indefinitely for reuse; long-term access requires a custom agreement.
• Support. support@casafari.com.

The errors table covers the operational side: retry 5xx responses with exponential backoff, and note that a subscription change takes effect on the next request.

See Terms and Conditions, Terms of Use and Authentication (errors table).

To arrange an Order Form with service levels, contact Casafari: https://www.casafari.com/products/property-data-mcp-ai-agents/